10 million emails
per hour

95% emails delivered
within 5 seconds

4 seconds to deliver
priority emails

Company Background and Challenge

Our client is a large retail portal, offering small business ecommerce solutions. They provide infrastructure and other technology to small businesses.

Important transactional emails – like forgotten password resets, payment alerts and reminders – were delayed or not delivered. They tried to fix it several times in different ways because it was causing customer complaints, but nothing worked.

How Pepipost’s Email Delivery Service Team Helped

First things first – delivery speed. Customers expect critical transactional emails in less than 5 seconds. For this reason:

  • we warmed new IP’s, over a 2-month period. In order to warm the site effectively, we segmented the email content by its type.
  • Each type of email was evaluated and prioritized, based on the email delivery speed that was required.
  • Then, we built the infrastructure based on our findings and our clients priorities.
  • Use Unique Segmentation to Warm IPs and Deliver Critical Emails
  • We applied best practices across the board. For example, we helped our client use transactional emails safely for cross-sell and up-sell purposes.

Results

We delivered the most critical and prioritized emails in under 4 seconds - that is speedy delivery!

  • 95% of emails are delivered to the inbox in under 5 seconds
  • Our custom infrastructure supports 10 million emails per hour
  • Call center costs have decreased and efficiency has increased across the team.

Read more Pepipost Success Stories

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Why customers chose Pepipost as their Email Service Provider ?

The best solution for transactional emails! Couldn't be happier with the service. We use Pepipost for sending transactional emails and have consistently received great delivery rates at affordable prices.

Alexander JosephHead of Copy, PaperclipDigitalvia Trustvpilot

A great product. Pricing is very competitive. Compare to MailChimp, this product is cheaper. It provides WebHook capability, which is really beneficial.

Thang PhamDirector, Samsung Vina Electronicvia Trustpilot

Pepipost is better than Mailchimp and others we tried. The delivery rate with Pepipost is higher than any other 3rd party email senders we tried.

Adam WCEO, Jade Bloom INC.via g2crowd

Impressive service in all aspects. The best support service, fast and all problems solved. They guarantee delivery and make easy the integration between our services and their APIs.

Luiz Fernando MIT Director, WGL Business Solutionsvia G2

One of the best SMTP relay services I have ever used. Pepipost support is quick and great!

Jason MarzettiRemote Operations Centre Manager,F12.netvia Capterra

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