By default, MODX will use the SMTP service on your web server to send emails, mostly using PHP Mailer. Although this normally works fine, there are a number of times your SMTP service might fail - it could crash, or a mailbox could be temporarily out of action and there could be a number of spam complaints against your site's IP address, especially if you are on a shared IP.
Pepipost integrates seamlessly with MODX. Here are the steps to use SMTP Service on MODX via Pepipost.
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Go to System Settings > Mail area in MODX
Enter the following details:SMTP Authentication – Yes
The following image shows these settings.